Last updated: July 2026.
1. General Information
LVN Realty & Advisory (hereinafter: „LVN” or „we”) respects the privacy of its users and is committed to protecting personal data in accordance with the Personal Data Protection Act of the Republic of Serbia („Official Gazette of RS”, No. 87/2018) and the General Data Protection Regulation (GDPR).
This Privacy Policy explains what data we collect, how we use and protect it, and what rights you have regarding that data.
Data Controller: LVN Realty & Advisory
Address: Generala Nikodija Stefanovića 3, Belgrade
E-mail: marko@lvn.rs
2. What Data We Collect
Data you provide to us:
- Full name
- Phone number
- Email address
- Messages and inquiries you send us via the contact form
Data collected automatically:
- IP address
- Browser type and version
- Pages you visited and time of visit
- Device operating system
3. Purpose of Data Processing
We use your personal data solely for the following purposes:
- Responding to your inquiries and requests regarding properties
- Sending information about properties that match your interest
- Improving the quality of our services and website
- Meeting legal obligations
Your data will not be used for any other purpose without your prior consent.
4. Cookies
Our website uses cookies to improve the user experience. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies — necessary for the proper functioning of the website
- Statistical cookies — anonymous collection of traffic data (Google Analytics)
- Marketing cookies — displaying relevant ads (Facebook Pixel)
You can control and disable cookies through your browser settings. Please note that disabling certain cookies may affect the functioning of part of the website.
5. Sharing Data with Third Parties
LVN does not sell, rent, or transfer your personal data to third parties, except in the following cases:
- Upon written request from competent government authorities
- When necessary to provide a service (e.g. email delivery platforms)
- When you have given us explicit consent
We use the services of the following third parties that may have access to data:
- Google Analytics — traffic analytics
- Facebook Pixel — advertising
- Google Maps — displaying property locations
6. Data Protection
We apply technical and organizational protection measures to prevent unauthorized access, loss, or misuse of your data. The website uses SSL encryption (HTTPS protocol).
Data is stored only for as long as necessary for the purposes for which it was collected, and no longer than 2 years from the last contact, unless the law requires otherwise.
7. Your Rights
In accordance with applicable regulations, you have the following rights:
- Right of access — you may request insight into the data we hold about you
- Right to rectification — you may request correction of inaccurate data
- Right to erasure — you may request deletion of your data
- Right to object — you may object to the processing of your data
- Right to portability — you may request delivery of your data in electronic format
You can send requests to: marko@lvn.rs
If you believe your data has been misused, you have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).
8. Changes to the Privacy Policy
LVN reserves the right to amend this Privacy Policy at any time. All changes will be published on this page with the date of the last update. We advise you to check this page periodically.
9. Contact
For any questions regarding the protection of your data, you can contact us:
LVN Realty & Advisory
Generala Nikodija Stefanovića 3, Belgrade
📧 marko@lvn.rs
📞 +381 63 345 577